Protection of your personal data

Protection of your personal information when purchasing my services

CONFIDENTIALITY POLICY

When you purchase a service from me, I consider it a statement of trust. You provide me with personal information to enable me to deliver my service.

Therefore, it is also important to me to honor that trust.

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Confidentiality
A session with me is a confidential space. Information you provide in connection with a service will only be used to deliver that service. I do not share any information about you or the session unless we have explicitly agreed otherwise and for a specific purpose.

During a session, it is your responsibility to only provide information you wish for me to receive.

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General Personal Information
The personal information I need is typically limited to general personal information.

This generally includes information such as first name, birth date and place, and email address. In some cases, information about life events may be relevant, for example, in astrology when 'correcting' your birth time.

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Your personal information will only be used to provide the service you have purchased and for invoicing purposes. It will not be used for other purposes. When you provide me with information in connection with your purchase, I consider it consent for Astrolab to receive, store, and use this information in relation to the specific service.

Your Information - your ownership
You have the right at any time to:

• Access the information I have about you

• Correct your information

• Object to the processing of your information, or

• Request the deletion of your information at any time.

IT Security
As a small business, it is nearly impossible to have a fully secure and closed system for exchanging personal information. However, I prioritise data protection, and no unauthorized persons have access to your information, which is stored locally on an access-restricted computer.

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Audio files and documents are not encrypted but are stored password-protected and deleted after 6 months unless otherwise explicitly agreed. Upon agreement, I will gladly send any files as a zip file with a password.

Cookies
I use cookies on my website. This helps me see how you and other users interact with the site and allows me to make continuous improvements.

I do not share this information with third parties — it is used statistically. You can read Astrolab's cookie policy here.

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Protect Your Personal Information
It is always a good idea to be cautious with your personal information. I especially encourage careful consideration when sharing personal information on social media.

When sending information via email (non-secure), it is also a good practice to send as little information as possible.

Please contact me if you are unsure how we can best protect your personal information together.